IBM Cloud - Structured Ideas

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Revise the insane amount of time a simple firmware upgrade takes


We are running a rather large vSAN environment, it was suggested by VMware we upgrade the disk FW. Since I know IBM (Softlayer) it always takes a tremendous amount of time for these simple tasks, so I asked how long a disk firmware upgrade would take and I was told it would take about 2 hours. So I set my repair timer at 3 hours (knowing IBM/Softlayer) After actually trying it took more than 3 hours to complete, which resulted in a resync, which resulted in performance issues.

I have about 39 hosts to patch, do the math and it takes a crazy amount of downtime.

So please make this process better, I've done it many times myself an never did it take 3 to 4 hours.

This goes for every aspect of FW patching.

  • Guest
  • Jul 20 2020
  • In review
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