IBM Cloud - Structured Ideas

Welcome to the idea portal for structured ideas (i.e. product feature requests) - A more integrated and automated feedback system to connect your product improvement ideas with IBM product and engineering teams.  Happy submitting!

 

NOTE: All IBM employees must enter Ideas through this Ideas Portal.

Improvement to open a Cloud support ticket

During the opening process for a ticket in the IBM Cloud console (Paas/IaaS) the client described in which org or space the issue happens and then again the support team asked to confirm this. Therefore, in terms of process improvements, I suggest adding dropdown menus or something similar to choose the correct space, org and region might be something useful. It is simply wasting time in case that there is a urgent issue.

  • Guest
  • Jun 22 2018
  • Accepted
  • Attach files

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