being at the distributor level and on Pay go side. we do not have the ability to change the owner of an account on the fly. we would need the ability to update the owner when the owner moves on or the distributor needs to take control of the account. Today in the old Softlayer portal normally we use the agent portal and change this info. I normally have to do this at least 2 to 3 times a month with roughly about 150 BP account and several end users under the BP's.
NOTICE TO EU RESIDENTS: per EU Data Protection Policy, if you wish to remove your personal information from the IBM ideas portal, please login to the ideas portal using your previously registered information then change your email to "firstname.lastname@example.org" and first name to "anonymous" and last name to "anonymous". This will ensure that IBM will not send any emails to you about all idea submissions