IBM Cloud - Structured Ideas

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define a deputy on account owner level

It is not possible to define a deputy on accont owner Level. So if I am not available as account owner multiple functions are not accessible. You can work around via API. However this is some other drawbacks.

  • Martina Ruch
  • Feb 27 2017
  • In Plan
  • Attach files
  • Robert James commented
    April 05, 2017 14:50

    The ability to set up a secondary account owner in case of OOO or other reasons is in planning now.  Target is Q2.

  • Andreas Entgelmeier commented
    November 27, 2017 13:01

    Quote of another customer: "we need the option to define a stand-in in case that the account owner becomes unavailable, either planned (e.g. vacation) or unplanned (e.g. sickness, accident, etc.). Sharing the account owner's credentials (or treating it as a functional user) is not a valid option as this violates corporate security rules."

    My comment: this is probably true for any larger organization.

  • Christine Behnken commented
    February 08, 2018 20:13

    What is the status of this ability? 

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